Your privacy is our responsibility

1 Introduction and Definitions

77bd5 ("we", "us", or "platform") operates a reliable online betting and casino service in Bangladesh. We maintain complete transparency regarding the collection, processing, and protection of your ("user" or "member") personal information. This privacy policy explains what types of information are collected, for what purposes they are used, and how they are kept secure.

In this policy, "personal information" means any information by which a person can be identified directly or indirectly — such as name, email address, mobile number, financial transaction details, and device-related information.

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2 What Information We Collect

Various types of information may be collected during registration and use of services on the 77bd5 platform. The main categories of this information are listed below:

2.1 Registration Information

• Full name and username
• Email address and mobile number
• Date of birth (for age verification purposes)
• Password (stored in encrypted form)
• Preferred language and currency

2.2 Identity Verification Information (KYC)

• National ID (NID) or passport copy
• Selfie or liveness verification photo
• Proof of address (utility bill or bank statement)

2.3 Financial Transaction Information

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (where applicable)
• Deposit and withdrawal history

2.4 Usage and Technical Information

• IP address and device identification number
• Browser type and operating system
• Site browsing history and duration
• Information collected through cookies and tracking technologies

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3 Purpose of Data Collection

We collect and process your information only for specific, legitimate, and necessary purposes. 77bd5 may use your information for the following reasons:

• Account management: To complete the registration process, ensure login security, and manage account settings.
• Identity verification: To confirm age (21+) and comply with anti-money laundering (AML) regulations.
• Financial transactions: To process deposits and withdrawals securely.
• Customer support: To respond to your complaints, questions, and support requests.
• Fraud prevention: To detect suspicious activity and maintain platform security.
• Promotional communications: To send offers and updates subject to your consent.
• Legal obligations: To comply with applicable laws and regulatory authority requirements.
• Service improvement: To enhance the platform experience and functionality.

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4 Data Storage and Security

77bd5 applies industry-standard security measures to protect your information. Our security framework includes the following:

4.1 Encryption and Technical Protection

All data is transmitted via SSL/TLS encryption. Stored data is protected with AES-256 grade encryption. Passwords are never stored in plain readable form — they are always kept in hashed form.

4.2 Access Control

Only authorised staff can access your personal information on a need-to-know basis. All staff are bound by legal commitments to maintain confidentiality.

4.3 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Certain information may be retained for a defined period after account closure due to legal and regulatory obligations.

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5 Sharing Information with Third Parties

77bd5 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: With bKash, Nagad, Rocket, Upay, and banking partners to process transactions.
• Identity verification providers: With technology partners to complete the KYC process.
• Technology services: With cloud hosting, cybersecurity, and analytics providers.
• Legal authorities: Upon a court order or a lawful request from a government authority.

All our service partners are contractually required to comply with data protection standards. They may process your information only for specified purposes and in accordance with our instructions.

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6 Cookie Policy

The 77bd5 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

6.1 Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and ensure security.
• Functionality cookies: To remember your preferences such as language selection.
• Analytics cookies: To understand site usage patterns and improve services.

You can control or reject cookies by changing your browser settings. However, disabling certain essential cookies may prevent some platform features from working properly.

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7 Your Rights

You have the following rights regarding your personal information. Contact us to exercise these rights:

• Access: The right to know what information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Objection to processing: The right to object to the processing of your information for specific purposes.
• Data portability: The right to receive your information in a structured, readable format.
• Withdrawal of consent: The right to withdraw consent given for data processing at any time.

Please note that some requests may not be fully fulfilled due to our legal obligations or the requirements of providing account services.

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8 Protection of Minors' Information

77bd5 follows a strict 21+ age verification policy. Our platform is for persons aged 21 and above only. We do not knowingly collect personal information from minors. Age verification is mandatory at the time of registration.

If you believe that a minor's information has been collected by mistake, please contact us immediately. We will delete that information as quickly as possible.

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9 International Transfer of Data

The servers of our cloud service and technology partners may be located outside Bangladesh. In such cases, your information may be transferred internationally. For any transfer, we ensure that the destination country or organisation maintains appropriate data protection standards and provides the level of protection described in this policy.

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10 Response to Security Breaches

In the event of a data security breach, 77bd5 will take the following steps:

• The breach will be identified and contained.
• Potentially affected users will be notified within a defined timeframe.
• Transparent communication will be provided regarding the nature, cause, and corrective steps taken in response to the breach.
• Necessary measures will be taken to prevent the same type of breach from occurring in the future.

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11 Changes to This Policy

77bd5 reserves the right to update or change this privacy policy at any time. For significant changes, we will notify you in advance via your registered email address or through the platform.

If you continue using the platform after changes are made, you will be considered to have consented to the updated policy. It is therefore advisable to review this page regularly. The date of each revision will be displayed at the top of the page as "Last Updated".

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12 Responsible Gaming and Data

Information about your gaming patterns may be monitored as part of the Responsible Gaming programme. This is for your protection — if we notice potentially problematic gaming patterns, we may provide you with supportive information. To learn more about responsible gaming, visit our Responsible Gaming page.

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13 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our data protection team. We will try to respond to your message as quickly as possible.